Author Topic: This image cannot be processed since it was taken.....  (Read 267 times)

kite55surfer

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This image cannot be processed since it was taken.....
« on: October 25, 2018, 03:26:59 pm »
Every time I export a pic to LR and then upload to Flicker get a blank with ? mark (in DXO), I selected and get:
"This image cannot be processed since it was taken with a camera that is not supported by this version of DXO Ptotolab"

Seriously, there is something very wrong with  DXO (or am I doing something wrong), I have a D850 (and happened too in the past with 80D- I made a post in 2017 and started a ticket-never resolved)

Now is really bothering me, I tried DXO 2 hoping solved the problem, same issue.

PLEASE HELP

SuBWaReZ

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Re: This image cannot be processed since it was taken.....
« Reply #1 on: October 31, 2018, 01:34:06 pm »
Hello,

You should create a new ticket to the support team. They will quickly provide an answer.
Mac Mini i5 2.5GHz / 8GB / HD4000 / macOS 10.13 /
DxO PhotoLab 1 Elite / DxO FilmPack 5 Elite / View Point 3
Sony Alpha 6000 / Sigma 30mm / Sony 35mm / Sony 50mm / Tamron 18-200mm

 

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