Author Topic: https://feedback.dxo.com/ not working  (Read 1029 times)

John7

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https://feedback.dxo.com/ not working
« on: May 13, 2018, 12:07:30 pm »
As subject, but also chrome and others say

This site is not secure

This might mean that someone’s trying to trick you or steal any information that you send to the server. You should close this site immediately.


Go to your Start page
Details
The website’s security certificate is not yet valid or has expired.
Error Code: DLG_FLAGS_SEC_CERT_DATE_INVALID
Go on to the webpage (Not recommended)

Rob Little

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Re: https://feedback.dxo.com/ not working
« Reply #1 on: May 13, 2018, 12:45:37 pm »
https://feedback.dxo.com/ suddenly stopped working for me yesterday.  I am getting a different message though:

Cannot load app

It looks like you are offline! Please check your network connection and try again.


Clearly my network connection is fine otherwise I couldn't post here.  I am assuming there is something gone awry at the DxO end.

Rob Little

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Re: https://feedback.dxo.com/ not working
« Reply #2 on: May 13, 2018, 01:09:16 pm »
Further to the above, I get my message on both a Window 10 machine running the Chrome browser and a Chromebook while I get John's message on my Android phone.

Sigi

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Re: https://feedback.dxo.com/ not working
« Reply #3 on: May 13, 2018, 01:59:58 pm »
this is weird - I do not have any problems at all to connect to the other forum.I am using firefox

John7

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Re: https://feedback.dxo.com/ not working
« Reply #4 on: May 13, 2018, 02:12:04 pm »
My main browser is Firefox which says I am off line, as others have said I  am clearly not. Chrome, IE, and Chrome all block saying as in original post. Opera says invalid security certificate but allows you to proceed and the site  opens!

So the problem an invalid security certificate that browsers block but that Firefox has a most unhelpful bit of information as to why its not opening the site.

DxO need to get there site sorted before security programs pick it up and start blocking as well leading a lot more access problems!
« Last Edit: May 13, 2018, 02:13:49 pm by John7 »

Bencsi

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Re: https://feedback.dxo.com/ not working
« Reply #5 on: May 13, 2018, 08:56:58 pm »
Funny !
- Chrome -> Cannot load app message only. No solution available
- Opera -> Invalid certificate message, but click on the Continue anyway pop up the usual site.
- IE11 -> There is a problem with this website’s security certificate message, but click on the Continue to this website (not recommended) - the site content became available again.
- Avant Browser -> The connection is not secure, however, it gives more useful information:
 The site certificate expired: 2018. May 12. 13:44.
 Actual date: 2018. May 13. 20:49 
 Error code: SEC_ERROR_EXPIRED_CERTIFICATE

I think the last is the most accurate info.

Endre
Win7/64 PC, i7-3770, 3.9GHz, 24G RAM, Intel HD-4000 GPU, 27" calibrated LG monitor 1920*1080 px res. 82 DPI

mwsilvers

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Re: https://feedback.dxo.com/ not working
« Reply #6 on: May 13, 2018, 09:16:10 pm »
Funny !
- Chrome -> Cannot load app message only. No solution available
- Opera -> Invalid certificate message, but click on the Continue anyway pop up the usual site.
- IE11 -> There is a problem with this website’s security certificate message, but click on the Continue to this website (not recommended) - the site content became available again.
- Avant Browser -> The connection is not secure, however, it gives more useful information:
 The site certificate expired: 2018. May 12. 13:44.
 Actual date: 2018. May 13. 20:49 
 Error code: SEC_ERROR_EXPIRED_CERTIFICATE

I think the last is the most accurate info.

Endre

The same is true of the NIK Download page. Certificate expired on the 12th.
https://nikcollection.dxo.com/


Rob Little

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Re: https://feedback.dxo.com/ not working
« Reply #7 on: May 14, 2018, 01:18:29 pm »
Seems to be back working now.

Bencsi

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Re: https://feedback.dxo.com/ not working
« Reply #8 on: May 14, 2018, 03:59:53 pm »
YES !
Win7/64 PC, i7-3770, 3.9GHz, 24G RAM, Intel HD-4000 GPU, 27" calibrated LG monitor 1920*1080 px res. 82 DPI

sgospodarenko

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Re: https://feedback.dxo.com/ not working
« Reply #9 on: May 15, 2018, 09:19:34 am »
Hello,

It was the certificate issue. Now it works as expected.

Regards,
Svetlana G.
Regards,
Svetlana G.

 

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