Author Topic: Sony SLT-A65 RAW-files - "loading error"  (Read 2425 times)

Stratomanus

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Sony SLT-A65 RAW-files - "loading error"
« on: January 09, 2018, 10:24:30 pm »
I just downloaded the latest version of DxO PhotoLab (for Windows) - v1.1.1 build 2672. As I know, Sony SLT-A65 RAW format is supported, as also mentioned on website. After installation I also downloaded DxO Optics modules for Sony SLT-A65 and available lenses. But after that I still see this message: "loading error". What is wrong?
Additional information (after some research): I'm using Sony SLT-A65 without GPS module (in my region there was no other choice), so there is no letter "V" in the name of my camera. As I know, in other regions this camera was sold with GPS module, and was named "Sony SLT-A65V" with "V" in the end. Can it be the cause of the problem? And if the answer is "Yes", is there any solution?
 

sgospodarenko

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #1 on: January 10, 2018, 07:49:29 am »
Hello,

Could you, please, provide me with any RAW sample from your camera for the investigation?

Please, upload it to http://upload.dxo.com/ and in the ticket # point the name of your camera.
As soon as you do that, please let me know.
We'll investigate the issue and I'll give you a reply.

Thank you
Regards,
Svetlana G.
Regards,
Svetlana G.

Stratomanus

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #2 on: January 10, 2018, 07:49:39 pm »
Hello! Thank You for quick response! I just uploaded 4 RAW samples from my camera, Sony SLT-A65, made with 4 different lenses. I'll be grateful for some solution in my case!

sgospodarenko

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #3 on: January 11, 2018, 08:38:24 am »
Thank you very much. I've got them.
We'll make an investigation and fix it asap. I'll keep you informed.

Regards,
Svetlana G.
Regards,
Svetlana G.

smilinglion

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #4 on: January 21, 2018, 04:49:23 pm »
I have the same problem. Photolab doesn't open Sony A65 RAW files. DxO 11 had the same problem, but I've fixed it by editing DxOFramework.dll file with HEX-editor and replacing Sony A65V to zero bytes. But this trick doesn't work with DxOFramework.dll of Photolab.

Waiting for your solving of the problem.

MarieC

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #5 on: January 26, 2018, 10:47:08 am »
Hello,

the next PhotoLab release (to be coming soon) will correct that problem on Sony SLT A65 so both models (with and without GPS) will be correctly identified.

Regards,

Stratomanus

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #6 on: January 26, 2018, 10:03:32 pm »
Hello!

Thank You very much for attention to this problem, for quick work and for support of this relatively old camera model!

I'll be waiting impatiently for the next version!

Regards,



sgospodarenko

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #7 on: January 31, 2018, 09:41:49 am »
Hello,

The new version will be delivered early February.

Regards,
Svetlana G.
Regards,
Svetlana G.

smilinglion

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #8 on: February 01, 2018, 09:14:10 pm »
Great! Thaks for the response and attention!

Stratomanus

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #9 on: February 14, 2018, 05:34:04 pm »
Hello!

Now I'm really happy ;-) , because DxO PhotoLab (for Windows) v1.1.2 build 2793 finally has full support of Sony SLT-A65 (without GPS module)!!!

I just installed this latest update and can confirm that!

I'm grateful for that!!!

Thank You very much!!!

sgospodarenko

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Re: Sony SLT-A65 RAW-files - "loading error"
« Reply #10 on: February 15, 2018, 08:37:06 am »
You are welcome!  ;)
Regards,
Svetlana G.

 

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