Author Topic: DxO tiff's in Canon ZoomBrowser  (Read 616 times)

Willy

  • Jr. Member
  • **
  • Posts: 3
DxO tiff's in Canon ZoomBrowser
« on: July 26, 2017, 04:39:07 pm »
Tiff’s 8 or 16 bit of Canon .CR2 files as output of any actual DxO program become distorted displayed in Canon ZoomBrowser. In every other program they become correct displayed. Processing of the distorted image and exporting it after that in Tiff , but not Tiff in DxO, or Jpg delivers a correct image in ZoomBrowser. I don’t have this problem with Capture One or with Canon DPP. What is the matter?
Kind regards,
Willy

eolsen

  • Jr. Member
  • **
  • Posts: 5
Re: DxO tiff's in Canon ZoomBrowser
« Reply #1 on: July 29, 2017, 01:07:45 pm »
It also distorted in Corel Paintshop Pro X7 & X9. The tiff is distorted, and the program crashes for all new Tiff's exported by the latest DxO update.

sgospodarenko

  • DxO tester (Win version)
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1000
Re: DxO tiff's in Canon ZoomBrowser
« Reply #2 on: July 31, 2017, 11:14:27 am »
Hello guys,

Thank you for the report. We'll investigate it.
Regards,
Svetlana G.

sgospodarenko

  • DxO tester (Win version)
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1000
Re: DxO tiff's in Canon ZoomBrowser
« Reply #3 on: August 01, 2017, 08:36:41 am »
So the issue was investigated and fixed. The fix will be introduced in the next release.

Regards,
Svetlana G.

 

photography
photography