Author Topic: Mac Sierra  (Read 194 times)

Glyn

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Mac Sierra
« on: January 08, 2017, 11:53:26 am »
I'm using DXO Optics Pro 7. I'd love to upgrade to the latest but I'm an old age pensioner. Yesterday I updated my Mac software from Yosemite to Sierra. DXO no longer remembers where my files are. Every time I start DXO I have to start from scratch, pointing to where my photo files are. Any ideas?

MikeFromMesa

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Re: Mac Sierra
« Reply #1 on: January 10, 2017, 02:04:13 pm »
Perhaps it is a permissions problem as upgrading the OS may change folder permissions. Are you running OP as an Administrator? I am sure the OP keeps the last open folder stored somewhere but I am not sure exactly where and perhaps your current user does not have permission to write into that folder.

It is a bit of a kludge but if that does not work you might try opening OP using Finder. That is, select the folder you want to have OP open, select a file in that folder, right-click and select Open With -> Dxo Optics Pro.

I know it does not really solve the problem but it might make things a bit easier.

platypus

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Re: Mac Sierra
« Reply #2 on: January 10, 2017, 05:42:21 pm »
Deleting cache and database files might help. Please note that deleting the database will remove all corrections unless you have OP save the sidecar ".dop" files.

Cache and database are in the following folders:
Caches: /Users/XXXX/Library/Caches/com.dxo.OpticsProNN/
Database: /Users/XXXX/Library/DxO OpticsPro vNN/

(replaxe XXXX with your account name and NN with the OP version number)

You might want to verify here:
https://support.dxo.com/hc/de/articles/219940107-Mit-welchen-Versionen-von-Windows-oder-OS-X-ist-DxO-OpticsPro-11-kompatibel-

Cheerio
Platypus
iMac late 2012 / 2.9 GHz 4 Core i5 / 24 GB / GeForce GTX 660M 512 MB

MikeFromMesa

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Re: Mac Sierra
« Reply #3 on: January 10, 2017, 08:56:39 pm »
Deleting cache and database files might help. Please note that deleting the database will remove all corrections unless you have OP save the sidecar ".dop" files.

Cache and database are in the following folders:
Caches: /Users/XXXX/Library/Caches/com.dxo.OpticsProNN/
Database: /Users/XXXX/Library/DxO OpticsPro vNN/

(replaxe XXXX with your account name and NN with the OP version number)

You might want to verify here:
https://support.dxo.com/hc/de/articles/219940107-Mit-welchen-Versionen-von-Windows-oder-OS-X-ist-DxO-OpticsPro-11-kompatibel-

Cheerio
Platypus
I don't worry about saving my old adjustments after I process my raw images so I delete these files when I want to start with a new database (OP will create a new set of database files if it can not find an existing one) but the OP might want to only rename them if he or she want to keep his or her old adjustments.

Then the OP can see if removing the files fixes the problem and, if not, can just restore the database files and not lose any adjustments.
« Last Edit: January 10, 2017, 09:08:07 pm by MikeFromMesa »

crisscross

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Re: Mac Sierra
« Reply #4 on: January 13, 2017, 01:49:42 pm »
I can't remember whether v7 has the 'organise' tab, but think it did - in which case it replicates your drive directory at the left. If you allowed the computer to use one of the more idiotic classifications like 'pictures'/'all my files', its time to pull your image files into a set of logical folders on the main directory. Hopefully images that you processed will have a .dop file following each RAW file and, whereas the DxO Image Browser may not have record of which were corrected and converted, the corrections will still be there.

I am also pensioner, but keep DxO upto date whatever, but will postpone upgrading to OS Sierra as long as possible. Depends on your other usage and if you had good reason to go to Sierra. If not and its causing havoc and you either have Install file for 10.10 or 10.11 on your computer or downloaded it from Apple store you could consider a backtrack

DxO 11 is leagues ahead of v7 and a good investment for serious photographers. You could think how much you would be saving compared to equivalent upgrade of PS!
Chris     Nikon D7000  MacBook Pro 17" 2.8 http://www.pbase.com/crisscross

Glyn

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Re: Mac Sierra
« Reply #5 on: Today at 09:55:32 am »
This is the only problem I've had since upgrading to Sierra. I subscribe to my Ps and Lr, best A$11.99 a month I spend. The DXO update is A$118

 

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