Author Topic: V3 not working with Macbook Pro  (Read 2203 times)

MJSfoto1956

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V3 not working with Macbook Pro
« on: November 17, 2016, 03:47:45 pm »
Just downloaded v3 and it won't run on my Macbook Pro running the latest version of El Capitan.
Starts for a second then disappears, leaving the system unstable, requiring a reboot.
Note: V2 runs just fine.

Please advise.

mprazoff

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Re: V3 not working with Macbook Pro
« Reply #1 on: November 17, 2016, 07:08:27 pm »
Same experience on an iMac also running Sierra. Able to enter a serial number after calling it up as a plugin from Photoshop. But still will not launch and makes Optics Pro unstable - unable to save. Looking forward to a fix.

embe71

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Re: V3 not working with Macbook Pro
« Reply #2 on: November 17, 2016, 09:32:04 pm »
Same here (MB Pro, Sierra). Please get this fixed ASAP

shutterbug

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Re: V3 not working with Macbook Pro
« Reply #3 on: November 17, 2016, 11:41:08 pm »
I'm having the same problem as well.  :-\ :-\ :-\
You'd think DxO would know at least how to release a working version...

mprazoff

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Re: V3 not working with Macbook Pro
« Reply #4 on: November 18, 2016, 04:35:40 am »
Filled out a support request and received access to a 3.01 version that fixes the problem.

SuBWaReZ

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Re: V3 not working with Macbook Pro
« Reply #5 on: November 18, 2016, 10:16:56 pm »
Same behavior on mac mini with macOS Sierra...
Mac Mini i5 2.5GHz / 8GB / HD4000 / macOS 10.13 /
DxO PhotoLab 1 Elite / DxO FilmPack 5 Elite / View Point 3
Sony Alpha 6000 / Sigma 30mm / Sony 50mm / Tamron 18-200mm

embe71

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Re: V3 not working with Macbook Pro
« Reply #6 on: November 21, 2016, 10:32:20 am »
Got the hotfix-download from DxO which fixes the problem after having opened a support-ticket.

 

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